Terms of Service

1. The Service

LawnProposalPro ("the Service", "we", "us") is operated by Barnes Unlimited LLC, a North Carolina limited liability company. We operate an online marketplace that connects customers ("Customers") with independent lawn care professionals ("Contractors"). LawnProposalPro does not provide lawn care services and is not a party to any agreement between Customers and Contractors. Contractors are independent third parties and are not employees, agents, partners, or affiliates of LawnProposalPro or Barnes Unlimited LLC.

2. No Endorsement

We may verify certain Contractor information such as identity and insurance, but we do not guarantee the quality, safety, legality, or fitness of any Contractor or the work performed. Customers should use normal caution when allowing any service provider onto their property.

3. Independent Contractors

Each Contractor operates their own independent business and is solely responsible for their work quality, insurance, taxes, licenses, tools, equipment, safety, and damages.

4. Sharing of Information

When a Contractor accepts your job, LawnProposalPro shares your name, phone number, job address, and approximate location with that Contractor so they can complete the job. See our Privacy Policy for details.

5. Limitation of Liability

To the maximum extent permitted by law, LawnProposalPro is not liable for customer disputes, injuries, property damage, payment disputes, or any job-related claim arising out of services performed by a Contractor. Use of the Service is at your own risk.

6. Acceptable Use

Do not use the Service for unlawful purposes, to harass others, to misrepresent yourself, or to bypass our verification process.

7. Termination

We may suspend or terminate any account that violates these terms or that we determine, in our sole discretion, presents a safety, fraud, or legal risk to the Service or other users.

8. Binding Arbitration & Class-Action Waiver

Please read this section carefully — it affects your legal rights.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration shall take place in the state of North Carolina, or by phone/video at the arbitrator's discretion. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and LawnProposalPro agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice to us via our contact page within 30 days of first accepting these Terms.

9. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles. Subject to Section 8, the exclusive venue for any action not subject to arbitration shall be the state or federal courts located in North Carolina.

10. DMCA & Copyright

We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. See our DMCA Policy for how to submit a takedown notice or counter-notice.

11. Changes

We may update these terms. The version number above will change when we do. Continued use after a change constitutes acceptance.

12. Contact

Questions? Reach out via our contact page. Legal entity: Barnes Unlimited LLC d/b/a LawnProposalPro.